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Registered 23.07.2016

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Hiver is a Gmail extension that lets teams manage Shared Inboxes like Support@ or Sales@ right from their from Gmail inbox. With Hiver, teams will be able to efficiently access, delegate and track Shared Inbox emails.

Hiver will not get in the way of your day-to-day tasks. It injects small buttons and sections where necessary, working around Gmail’s existing design to add value, rather than complicating the interface.

Hiver is available on both iOS and Android as well.

1. Collaborate without adding clutter

Hiver allows your teammates to add a note to an email explaining the context. This note automatically gets shared with you. You can then reply to the note with your comments or feedback. This way intra-team email conversations can be kept to a bare minimum.

The chat-like simplicity of Email Notes allows you to review email threads, add comments, and get back to your work faster. Moreover, it keeps internal and external conversations separate as it is visible only to your teammates.

2. Assign tasks and set accountability

With Hiver's Shared Inbox, you can assign or delegate an email as a task to your teammate in a couple of clicks. Furthermore, Hiver allows you to filter tasks based on their completion status (unassigned, open, closed, and pending) and based on who is doing what. This way you can track the progress of tasks and make teammates accountable.

3. Seamless employee onboarding

With Hiver's Shared Inbox, †all you have to do is, add the all the relevant email threads to a Gmail Label and make it shareable using Hiver’s Shared Labels feature. The threads will get shared with the new employees in no time. †This way they will be able to get up to speed quickly.

4. Schedule Email

With Hiver’s Shared Inbox, you will be able to schedule emails to influencers or prospects who live in other timezones right from your Gmail ‘Compose’ window.

Hiver's Shared Inbox also lets you snooze emails so that it comes back to the top of your inbox at later time or date. This way you will be able to deal with it when you want to. You can also use it as a reminder for when you have to write back or follow up with somebody.

5. Maintain consistency

Hiver’s Shared Inbox allows you to create email templates and share it with your teammates. This way you and your teammates can give a standard reply when faced with the same situation. It also saves time as users will be able to reply faster.

  • Offers telephone AND email support
  • Uses the latest technology
  • Offers a free trial
  • Industry experience and credentials
  • Provides third party integration via API
  • Is updated with new features on a regular basis
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