Malinko

Malinko is perfect for SMEs who have a number of staff going out of the office on visits, jobs or appointments. Its CRM function allows you to store exactly what you need about your customers. It enables you to easily create jobsheets or rosters and quickly see what’s happening on a daily, weekly or monthly basis.

The powerful combination of appointment scheduling and CRM system allows you to build a complex and detailed picture of your clients. As you are able to set thresholds for your resources (eg cleaners, engineers etc) you can quickly identify where you have got underutilised resources. As well as Malinko being platform agnostic - it will work on all browsers and all operating systems - the mobile version is just as happy on iphones, Android phones, Blackberries and Windows Mobile devices.

It comes in four different monthly price packages, so you only pay for what you need. The system is highly customisable - you can change the terminology, so it speaks the same language as you and your staff and you can create a range of custom reports so you can ensure you get the information you need from Malinko

Malinko will reduce your costs and identify areas for improved performance and its scalability means that it will grow with your business. Live, up-to-date management information with all your customer records in one place means that everyone in your business with the appropriate permissions can see the same information.

Malinko is backed up four times daily and all standard software updates are free of charge. We have a telephone helpline, and an online help ticketing system. These tickets are then shown in the knowledge base so all customers can benefit.